Privacy Policy
Effective Date: 2022.01.18
Real Estate & Property LTD (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with applicable privacy laws.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and address.
- Rental Details: Information related to your rental agreement, including contract number and payment history.
- Communication Records: Emails or other correspondence between you and us.
- Payment Information: Bank details or credit card information (processed securely via third-party payment providers).
- Technical Information: IP addresses, browser types, and usage data collected when you interact with our website or platforms.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process rental applications and agreements.
- To communicate with you regarding your rental, including maintenance and support.
- To provide Guest Care support and emergency contact services.
- To send you updates or notifications related to your rental or our services.
- To comply with legal obligations or resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted third parties who assist in providing services, such as cleaning, maintenance, and payment processing.
- Legal Authorities: When required by law or to protect our legal rights.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to the information we hold about you.
- Correction: Request correction of inaccuracies in your data.
- Deletion: Request deletion of your data, subject to legal requirements.
- Objection: Object to the processing of your data for certain purposes.
To exercise these rights, please contact us at [email protected] or [email protected].
6. Data Security
We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and regular monitoring of our systems.
7. Cookies and Website Use
Our website uses cookies to enhance user experience and analyze traffic. Cookies are small files stored on your device that help us remember your preferences. You can disable cookies through your browser settings, though some features of our website may not function properly.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: [email protected] / [email protected]
📍 Address: 43 Middleton Gardens, Middleton, M24 1AB, Manchester, United Kingdom